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Contact Wheels Customer Service

How to Reach a Person at Wheels

Verified Contact Information

Toll-Free Number:

  • 1-800-477-2211
    Driver Assistance
Call Now
Send Message

Customer Service:

  • 1-847-226-1750
    App Support
  • 1-800-323-6644
    LeasePlan USA
  • +1 905 363 1010
    Office In Canada

Headquarters:

  • 1-847-699-7000

Legal:

  • 1-224-383-1800
    Privacy Inquiries

Customer Service:

npdinnovation@wheels.com
App Support
driverview@wheels.com
Driver Assistance
lpus-fleetdesk@wheels.com
LeasePlan USA

General Info:

info@wheels.com

Legal:

privacy@wheels.com
Privacy Inquiries

Wheels Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Wheels Phone Number
1 (800) 477-2211
Average Hold Time
00:01:52
Average Calls duration
4 minutes
Most Popular Wheels Email Address
driverview@wheels.com
Wheels Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Medium (44% reported full resolution)
View full overview

How to Contact Wheels?

Several helplines are active to consult for different purposes. Users requesting driver assistance can dial the toll-free number 1-800-477-2211 for quick responses between business hours. For inquiries from the company office in Canada, use the Wheels phone number +1-905-363-1010 to reach out. Consumers seeking to consult the Ethicspoint supplier can use the hotline, 1-844-989-3011, for efficient assistance. Those with specific queries or complaints can reach Wheels headquarters at 1-847-699-7000 during business hours. For legal or privacy inquiries, call 1-224-383-1800. Lastly, users who want to opt out of marketing emails can contact the relevant agent at 1-847-544-4100. That will ensure efficient assistance and an exceptional experience.

Like the Wheels customer service numbers, multiple department-specific emails are available for different purposes. Users requesting app support can write to npdinnovation@wheels.com. For driver assistance, email driverview@wheels.com to reach the relevant agent between Wheels' hours. Those seeking general information about the company can use info@wheels.com for consultation. Lastly, privacy@wheels.com is the email to contact Wheels support for legal and privacy inquiries. When emailing the company agent, one must provide all the details of their issue and support it with relevant proof to ensure better assistance.

The company is headquartered in the United States at 666 Garland Place, Des Plaines, Illinois 60016. Canada-based users can meet Wheels customer service in their country at 310-6733 Mississauga Road, Mississauga, ON L5N6J5. An in-person consultation with the business agents will ensure better solutions to their problems. Those unable to arrive at the offices can send a letter to Wheels support for safe communication and better assistance. However, it might be time-consuming and is not feasible for urgent matters.

The company does not have specified operational hours. However, Wheels' customer service tries to handle each request efficiently. Users facing delays in their issues being resolved should consider providing additional details and relaying their concern using the correct contact method. For instance, calling the agent would be best for urgent matters, while those seeking to relay general feedback can use one of the published emails to reach out. Those consulting the company offices in person must confirm the working hours for the relevant department when making an appointment.

To consult the company agent via the Wheels website, open it in your browser and click Contact Us on the homepage. That will direct you to several helplines and emails to consult the branch and driver support teams. You can also contact Wheels' customer service by filling out the contact form on the same page. When doing so, provide all the required details, including your full name, email address, inquiry type, company name, phone number, and a description of the issue. After reviewing your request, Wheels support will respond efficiently during business hours.

PissedConsumer Club

Contact Information

Wheels Website:

Wheels Help Center:

Corporate Office Address:

Wheels, LLC
1299 Zurich Way 401E
Schaumburg, Illinois 60173
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Why Customers Call Wheels?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 31%
  • Product/ Service 28%
  • Account 14%
  • Request for Information 14%
  • Shipping and Delivery 3%
  • Staff 3%
  • Cards 3%
  • Claims & Legal Issues 3%

Customer Inquiries & Issues

31%
  • "Tires"
  • "Need l assistant with flea Vehicle."
  • "Business"

Product/ Service

28%
  • "Repairs"
  • "Needed approval for fleet vehicle repair"
  • "I need a repair"

Account

14%
  • "Can't sign in to do my mileage"
  • "Locked out of car"
  • "Can't login to app"

Request for Information

14%
  • "Need to speak with HR"
  • "About a lien realease"
  • "Information winner"

Shipping and Delivery

3%
  • "Can't get my driver number"

Staff

3%
  • "Need locksmith key lock in the vehicle after it was taken to the shop for service"

Cards

3%
  • "I lost my gas card"

Claims & Legal Issues

3%
  • "Accident"

Compare Wheels Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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